|
Security of Your Personal Information:
ToolShed utilises the latest security technology
to protect your personal information. All information you submit to us is securely encrypted using
industry standard SSL (Secure Socket Layer) technology. This process makes it extremely difficult for
anyone else to access or decode the information. The information you provide us will remain confidential
and will only be used for shipping and billing purposes.
You can tell when you’re in a secure environment by the following signs:
The URL to the left of the colon changes from "http" to "https" to symbolize that this site is using SSL technology and
all SSL capable browsers display a symbol (usually a complete Key or Closed Lock) when operating in a secure environment. For additional security, we process your payment and order information on machines that are not on the Internet.
After your transaction is complete we safely discard your credit card details.
How to Contact Us!
Email: info@toolshed.com.au
Phone: 02 9332 2792
Fax: 02 9360 1737
Address: 81 Oxford Street Darlinghurst, NSW 2010
Payment Methods - Payment before despatch is required.
It is common to use credit cards for purchasing product off the web.
We accept American Express, Bankcard (Australia), Diners Club, MasterCard and Visa.
Your credit card will be billed in Australian Dollars and your statement will list the purchase as Toolshed Pty Limited.
Returns
Goods are not supplied on trial basis. Although our staff can offer advice they cannot confirm compatibility on items.
In the case of faulty goods, please contact us for arrangements on replacement.
All returns must be authorised by us, and must be returned in suitable packaging.
Where a manufacturer offers a money back guarantee, this
will involve you sending the items directly to the manufacturer,who will process the refund.
If you would like to return an item, please contact us.
Delivery
The charges detailed below are the maximum fees you will
pay for delivery. If the delivery charges turn out to be less
than the maximum specified, your total will be adjusted accordingly
and a new receipt sent with your order. Please note,
we will never charge you more for delivery than the amount
specified below.
Charges
Australia & New Zealand
- Orders to Australia and New Zealand are sent by Express Post Satchel when practical.
- All orders have a AUD $8.50 shipping fee.
Internationally
We will advise you of the shipping and handling charges prior to processing your order.
GST
We are required by law to collect applicable tax on all shipments
within Australia. All prices shown on our website includes GST except our wholesale prices.
Batteries
Batteries are included for all toys that require them for Australian customers.
Packaging
All items ordered from The Toolshed are packaged discreetly and sent by Australia Post.
Orders to Australia and New Zealand are sent by Express Post Satchel when practical.
|
| Help
| Contact Us
| Customer Service
